Krystal Velorien needed help. A 35-year-old marketing professional living in Ohio who had separated from her husband a few months before, she was working full time, taking care of her homebound mother, and homeschooling her 4- and 9-year-old children. She wondered if a digital personal assistant could help shoulder the workload, so she tried ChatGPT. As she used it, her interactions took an unexpected turn.
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