Ghosted by an App

If Instagram is the podium where those who have won at love show off their medals — She said yes! So thrilled to embark on this homeowning journey together! We welcome baby boy Oscar! — then dating apps’ Better Business Bureau pages may be the dive bars where everyone else goes to drink away their sorrows. Every year, the BBB receives thousands of complaints, nearly all from people who believe they have been banned from the apps in error. The emotions expressed in these complaints often mirror bad breakups. There’s anger, particularly from users who are having difficulty securing refunds for paid subscriptions they can no longer use.