Capitalism's New Clothes

IN A SERIES of remarkably prescient articles, the first of which was published in the German newspaper Frankfurter Allgemeine Zeitung in the summer of 2013, Shoshana Zuboff pointed to an alarming phenomenon: the digitization of everything was giving technology firms immense social power. From the modest beachheads inside our browsers, they conquered, Blitzkrieg-style, our homes, cars, toasters, and even mattresses. Toothbrushes, sneakers, vacuum cleaners: our formerly dumb household subordinates were becoming our “smart” bosses. Their business models turned data into gold, favoring further expansion.